Frequently Asked Questions

It is an online store of personalised digital certificates (gift cards) with a humorous theme.

No, the product is a novelty souvenir of a humorous nature and carries no legal or spiritual power.

Our project is made for people looking for an unusual, funny gift for friends, colleagues or loved ones.

You will receive a high-quality PDF certificate that is generated automatically.

The process has 3 steps: choose a side (Heaven or Hell), fill in the details (names, email, greeting) and pay.

Yes, through the “Gift a friend” form you can enter the recipient's details and the text of your greeting.

Generation and delivery by email happen automatically right after a successful payment.

Yes, we have a delivery scheduler that lets you send the email exactly on a birthday, for example. This feature is available to registered users and the “Standard” package.

You need to enter the sender's name, the recipient's name and the greeting text. The system adds a unique order ID and date automatically.

Payments are processed securely through the Monobank payment gateway. You can pay by Visa / Mastercard, Apple Pay or Google Pay.

The main currency of the service is the euro (EUR).

For your convenience there is a personal account that stores the history of your purchases.

Registration unlocks a personal account with a full order history and the ability to re-download any certificate at any time. Repeat orders are also faster — no need to re-enter your details.

You can always log in to your account and download your purchased certificates again.

We're currently gauging demand for corporate and bulk orders. If you need several certificates at once, get in touch and we'll find a solution.

The certificate design depends on the chosen side (Heaven or Hell); the text and occasion are personalised for the recipient.

Yes, each category has a pricing tier: Standard, Optimum and Absolute.

Standard: a digital PDF certificate with a vivid design, standard or custom text, and emotions you can't put into words. Optimum: a digital PDF certificate, a flexible magnet with the seal and a scaled-down copy of the standard certificate, plus a warranty magnet — in an envelope sent to the address you provide (shipping is paid separately at the carrier's rates). Absolute: a digital PDF certificate, a printed A4 certificate, flexible magnets, and glitter (for Hell) or scents (for Heaven) — in an envelope sent to the address you provide (shipping is paid separately at the carrier's rates).

You'll receive three magnets — the ones shown on the site in the Heaven or Hell section.

No, you'll receive standard magnets with text in the Latin alphabet.

The site supports European languages as well as Russian and Ukrainian.

We strictly follow our privacy policy and GDPR requirements to protect the data of European users.

The seller is not responsible for the actual distribution of souls; all matches on the certificates are coincidental.

Yes, the site is responsive and displays correctly on smartphones and tablets.